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 Open Surgery

This is a Nurse-led clinic for minor illnesses and injuries.

The Open Surgery clinic times are: 8.30 to 10.30 am Monday to Friday.

For ongoing health problems, appointments should be made with your Doctor in the usual way.

Practice Nurse appointments are available for routine health checks and other clinics - please speak to the receptionist for further information.

Out of Hours

If you are unwell in the evening, overnight, on a bank holiday or at the weekend call the NHS 111 Service on 111.

Welcome to Stour Surgery....

We hope that you will find this site informative and easy to use. Should you require any further information, please do not hesitate to contact us. Your feedback and comments are very important to us - please let us know how we can improve our services or make this website better.

Road Closure

Glossbrook have a construction site on the corner of Barrack Road and Stour Road and to facilitate deliveries they will have to close Stour Road to southbound traffic, except for access, between Bargates and Barrack Road on the following dates:

16th February 2015

16th March 2015

13th April 2015

5th May 2015


The Surgery will be closed on THURSDAY 12TH MARCH at 3.30 pm for a NHS Dorset Protected Learning Training Session.  We will re-open as usual the following morning.

If you have a concern of an urgent medical nature please contact the NHS 111 Service (Dial 111)

2014 Winter Newsletter

Take the Friends and Family Test

Changes to Opening Times

Important: Our Open Surgery opening times are changing. Learn More...

Online Prescriptions

Important:  We have a new system for ordering repeat prescriptions. Learn More...

Annual Patient Survey 

Patient Survey

pdf PPG FINAL REPORT 2013 14

pdf Stour Surgery - IPQ report Jan 2014

pdf Stour Surgery Patient Survey - January 2014

Please take time to view the final report and action plan following the results of our latest Patient Surveys on the links above. We would be very pleased to receive any feedback on further actions you feel should be taken to improve the quality of care to our patients. Please e-mail any comments to the e-mail address at the top of this website.

If you would like to take part in future Surveys and you have not already registered your interest, could we ask you to add your name to the list of patients who are contributing by going to the "SIGN UP FOR OUR SURVEY" link below.

Your name will NOT be used and your answers cannot be linked to you, but maintaining a list of contributing patients will help us to assess whether we have a good cross section of our patient population.

THANK YOU.   Group5Sign up for our patient group and surveys











Stour Surgery is a "Quality practice"

Stour Surgery prides itself on providing high quality patient care, and as part of that constantly monitors all areas including:

  • Standards of clinical care
  • Access for patients
  • Management systems
  • Equipment and procedures
  • How our nurses (both practice and Community) work
  • How the receptionists and telephonists deal with patients and callers.

The practice has consistently gained very high results in annual patient satisfaction surveys and with the government Quality Outcome Framework. The access systems adopted by the surgery have been accepted as good practice and published as an example of improving patient contact and service.

Stour Access System: A new way to handle appointments

(Site updated 23/02/2015)
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