Welcome to Stour Surgery....
We hope that you will find this site informative and easy to use. Should you require any further information, please do not hesitate to contact us. Your feedback and comments are very important to us - please let us know how we can improve our services or make this website better.
2014 Winter Newsletter
Take the Friends and Family Test
Changes to Opening Times
Important: Our Open Surgery opening times are changing. Learn More...
Important: We have a new system for ordering repeat prescriptions. Learn More...
Annual Patient Survey
PPG FINAL REPORT 2013 14
Stour Surgery - IPQ report Jan 2014
Stour Surgery Patient Survey - January 2014
Please take time to view the final report and action plan following the results of our latest Patient Surveys on the links above. We would be very pleased to receive any feedback on further actions you feel should be taken to improve the quality of care to our patients. Please e-mail any comments to the e-mail address at the top of this website.
If you would like to take part in future Surveys and you have not already registered your interest, could we ask you to add your name to the list of patients who are contributing by going to the "SIGN UP FOR OUR SURVEY" link below.
Your name will NOT be used and your answers cannot be linked to you, but maintaining a list of contributing patients will help us to assess whether we have a good cross section of our patient population.
THANK YOU. Sign up for our patient group and surveys
Stour Surgery is a "Quality practice"
Stour Surgery prides itself on providing high quality patient care, and as part of that constantly monitors all areas including:
- Standards of clinical care
- Access for patients
- Management systems
- Equipment and procedures
- How our nurses (both practice and Community) work
- How the receptionists and telephonists deal with patients and callers.
The practice has consistently gained very high results in annual patient satisfaction surveys and with the government Quality Outcome Framework. The access systems adopted by the surgery have been accepted as good practice and published as an example of improving patient contact and service.
(Site updated 18/12/2014)