Welcome to Stour Surgery....
We hope that you will find this site informative and easy to use. Should you require any further information, please do not hesitate to contact us. Your feedback and comments are very important to us - please let us know how we can improve our services or make this website better.
Important: We have a new system for ordering repeat prescriptions. Learn More...
Annual Patient Survey
We would be very pleased if you could find the time to take part in our annual Patient Surveys. Please click on the link above.
We have already received good feedback from our request for patients’ priorities for areas of improvement, and questions focusing on these areas have been included in our Annual Surveys for 2013/14.
If you would like to take part in these Surveys and you have not already registered your interest, could we ask you to add your name to the list of patients who are contributing by going to the "SIGN UP FOR OUR SURVEY " link below.
Your name will NOT be used and your answers cannot be linked to you, but maintaining a list of contributing patients will help us to assess whether we have a good cross section of our patient population.
Sign up for our patient group and surveys
Stour Surgery is a "Quality Practice"
Stour Surgery prides itself on providing high quality patient care, and as part of that constantly monitors all areas including:
- Standards of clinical care
- Access for patients
- Management systems
- Equipment and procedures
- How our nurses (both Practice and Community) work
- How the receptionists and telephonists deal with patients and callers.
The practice has consistently gained very high results in annual patient satisfaction surveys and with the government Quality Outcome Framework. The access systems adopted by the surgery have been accepted as good practice and published as an example of improving patient contact and service.
(Site updated 02/12/2013)