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Open Surgery

This is a Nurse-led clinic for minor illnesses and injuries.

The Open Surgery clinic times are: 8.30 to 10.30 am Monday to Friday.

For ongoing health problems, appointments should be made with your Doctor in the usual way.

Practice Nurse appointments are available for routine health checks and other clinics - please speak to the receptionist for further information.

Out of Hours

If you are unwell in the evening, overnight, on a bank holiday or at the weekend call the NHS 111 Service on 111.

Welcome to Stour Surgery....

We hope that you will find this site informative and easy to use. Should you require any further information, please do not hesitate to contact us. Your feedback and comments are very important to us - please let us know how we can improve our services or make this website better.

Take the Friends and Family Test

Please Support Your Practice

Have you had your flu vaccination yet? If you are over 65, pregnant, or over 18 and defined as at risk, for example suffering from COPD, Diabetes or have had a Stroke then please telephone the surgery on 01202 464500 to make your appointment. Thank you.

Changes to Opening Times

Important: Our Open Surgery opening times have changed. Learn More...

Online Prescriptions

Important:  We have a new system for ordering repeat prescriptions. Learn More...

Annual Patient Survey 

Patient Survey

Please take time to view the final report and action plan following the results of our latest Patient Surveys. We would be very pleased to receive any feedback on further actions you feel should be taken to improve the quality of care to our patients. Please e-mail any comments to the e-mail address at the top of this website.

If you would like to take part in future Surveys and you have not already registered your interest, could we ask you to add your name to the list of patients who are contributing by going to the "SIGN UP FOR OUR SURVEY" link below.

Your name will NOT be used and your answers cannot be linked to you, but maintaining a list of contributing patients will help us to assess whether we have a good cross section of our patient population.

THANK YOU.   Group5Sign up for our patient group and surveys

Patient Survey Result & Comments 2014/15

PPG Final Report 2014/15


Stour Surgery is a "Quality practice"

Stour Surgery prides itself on providing high quality patient care, and as part of that constantly monitors all areas including:

  • Standards of clinical care
  • Access for patients
  • Management systems
  • Equipment and procedures
  • How our nurses (both practice and Community) work
  • How the receptionists and telephonists deal with patients and callers.

The practice has consistently gained very high results in annual patient satisfaction surveys and with the government Quality Outcome Framework. The access systems adopted by the surgery have been accepted as good practice and published as an example of improving patient contact and service.

Stour Access System: A new way to handle appointments

(Site updated 18/08/2015)
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