Life Threatening - Go to A&E or call 999
If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening.
Urgent Care Centres
If you or someone you know has an urgent condition, such as break or sprain, cuts or grazes, fever or rashes
If you or someone you know is feeling unwell or perhaps there is no GP to call. Free non-urgent medical advice is available 24/7 via NHS 111
Use NHS 111 when it's a concern, but less urgent than 999.
The NHS non-emergency service.
NHS 111 is the NHS non-emergency service. It's fast, easy and free. Visit the website or call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
If you or someone you know has a minor ailment, bites or stings, upset stomach or needs medication advice.
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Self Care - Visit our Health Zone
Help and support from national and local organisations and assessments to help you monitor your condition
I need to book an appointment
Contact the Practice
Non-medical or administrative queries, cancel an appointment and feedback or complaints
Making a Complaint
If you are unhappy with any aspect of you care or service, please let us know as soon as possible.
We operate an in-house practice complaints procedure as part of the NHS system for dealing with complaints. Our complaints system needs to meet national criteria.
We hope that most problems can be sorted out easily and quickly, often at the time they arise. If your problem cannot be sorted out in this way and you wish to make a complaint, we would like you to let us know as soon as possible. Complaints should be addressed to our Practice Manager.
Friends & Family Test
We welcome feedback to tell us what we are doing right and what we can improve.
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